Good JointHybrid Growth Partnership
On-Site Support + Brand Growth Through HustleBuilt
The Vision for a HustleBuilt x Good Joint Partnership
This partnership is about more than filling a role or completing one project. The bigger vision is to help Good Joint grow into a stronger, more recognizable brand through better visual identity, elevated merchandising, expanded revenue opportunities, and smart support across marketing, digital presence, and long-term business growth.
Elevate the Brand
- Logo refinement and stronger visual identity
- More wearable, scalable merch design
- Cleaner in-store presentation and signage
- More polished digital presence across platforms
Expand Revenue
- Branded merch sales both online and in-store
- Curated accessories and impulse-buy items
- Online product sales and limited drops
- Seasonal promotions and community-led brand visibility
Build for Long-Term Growth
- Website updates and social content systems
- Customer capture and email/SMS list building
- Launch campaigns and event execution
- Future automation opportunities that keep the brand active outside store hours
Forward Vision
The goal is to help Good Joint become more than a place people visit. The goal is to build a brand people recognize, wear, support, and return to — with HustleBuilt helping bridge the gap between creative direction, revenue opportunities, and scalable growth.
Future Growth Opportunities
- Online merch automation and order fulfillment systems
- Customer email/SMS capture and follow-up flows
- Campaign planning systems for drops and promotions
- Automated product drops and restock alerts
- Review and loyalty flows for repeat business
- Digital tools that support visibility and community engagement
On-Site Support
Retail + Brand
Branding
Identity + Design
Launch
Execution + Promo
Merch
Products + Sales
Growth
Scale + Expand
"This is more than staffing. This is growth. Let's build it right."
Four Pillars.
One Partnership.
A hybrid model that combines dedicated on-site support with professional contract services—creating immediate value and long-term scale.
On-Site Role
Full-time retail support with brand representation and customer experience focus
Contract Services
Separate HustleBuilt deliverables for branding, design, and launch support
Revenue Expansion
Merch, accessories, and online sales creating new income streams
Future Scale
Multi-location support, production partnerships, and brand equity growth
Hybrid Support Architecture
JOINT
On-Site Role
Retail + CX
HustleBuilt
Brand + Creative
Merch
Products + Sales
Scale
Growth + Future
Each pillar operates independently but converges on one goal: building Good Joint into a recognizable, profitable, and scalable brand.
Retail Support.
Brand Growth.
One Hire.
A customer-facing budtender who brings business thinking, brand awareness, and launch readiness to the sales floor.
Retail Support
Customer-facing budtender with product education and sales focus
Brand Representation
Professional presence that elevates the in-store experience
Launch Readiness
Support grand opening execution and operational setup
Merchandising Awareness
Eye for presentation, inventory flow, and visual standards
Customer Experience
Retention-focused service that builds repeat visits
Flexible Scheduling
Rotate every other Saturday to maintain work-life balance
Built For This.
Proven Experience.
Cannabis Ready
Direct retail exposure through CannaLife Center. Understands compliance, customer education, and regulated sales environments.
Cross-Functional
10+ years across recruiting, sales, operations, and client support. Brings systems thinking to every customer interaction.
Founder Mindset
Built HustleBuilt from scratch. Understands both front-line service and back-end business development.
The Hybrid Advantage
Aija contributes inside the store as a dedicated team member while remaining positioned to deliver separate contract work through HustleBuilt—creating value on payroll and through professional services without conflict.
Aija Sills–Coates
Cannabis Retail Growth • Recruiting • Sales • Brand Operations
Washington, DC | 202-422-1632 | aijacoates@gmail.com | linkedin.com/aijasillscoates
Professional Summary
Growth-minded operations and brand professional with 10+ years spanning recruiting, sales, customer-facing service, marketing support, merchandising, process improvement, and team coordination. Combines enterprise recruiting and operations experience with cannabis retail exposure and entrepreneurial execution through HustleBuilt. Known for building relationships, supporting launches, strengthening brand presentation, and connecting front-line service to revenue opportunities.
Core Strengths
Professional Experience
- Built a same-day branding and custom merchandise business supporting apparel, print, launch materials, and growth concepts for local businesses and events
- Create product concepts, merch mockups, branded collateral, pricing structures, and client-facing proposals that connect design to sales outcomes
- Develop launch support ideas spanning branding, promo assets, merch strategy, web support, and community-facing growth packaging
- Advised customers on cannabis products including flower, edibles, concentrates, and consumption methods, helping create informed and personalized purchasing experiences.
- Applied strong product knowledge across strains, effects, and customer preferences to support education-based selling and stronger customer trust.
- Processed transactions through POS systems, handled cash responsibly, and maintained accurate daily sales support in a regulated retail environment.
- Followed compliance procedures including ID verification, store policy enforcement, and adherence to local cannabis retail standards.
- Assisted with inventory upkeep, restocking, merchandising, and display organization to maintain a clean, visually appealing, and customer-ready sales floor.
- Stayed informed on new products, strain updates, and evolving customer trends to provide relevant recommendations and better overall service.
- Supported customer-facing cannabis retail operations and brand presentation in a fast-moving DC market environment
- Assisted with customer education, sales support, merchandising awareness, and day-to-day retail flow while working alongside store leadership
- Built hands-on familiarity with cannabis retail culture, customer expectations, and the importance of trust, discretion, and compliant presentation
- Lead full-cycle recruiting strategy, pipeline development, and stakeholder partnership across high-volume and specialized hiring needs
- Use recruitment analytics, process design, and employer-brand thinking to improve hiring outcomes and candidate experience
- Managed recruiting for multiple departments and roles while balancing outreach, sourcing, screening, onboarding, and relationship management
- Supported events, community-facing initiatives, and recruitment marketing efforts to expand applicant reach
- Served as a consultative business partner to hiring managers, building pipelines and executing sourcing plans for designated business areas
- Facilitated talent planning and debrief discussions, helping leaders make stronger hiring decisions and move faster
- Led full-cycle recruitment and supervised recruiting operations supporting more than 350 hires annually
- Managed agency relationships, ATS/HRIS setup, process workflows, and onboarding coordination while training junior staff
- Managed recruiting coordination at scale and supported a team of 37 recruiters across multiple sites
- Handled scheduling, candidate flow, hiring-manager support, and complex communication in a high-volume environment
- Led sales-floor execution, merchandising, vendor promotions, and customer service in a high-touch retail environment
- Trained staff on product knowledge and service standards, contributing to stronger revenue performance and customer satisfaction
Education
Frostburg State University | Business Administration coursework
Full resume available as PDF attachment upon request.
Services Designed to Strengthen the Brand and Grow Revenue
HustleBuilt supports Good Joint across the areas that matter most: brand presentation, launch execution, digital visibility, and revenue expansion. Each service category is built to help the business look stronger, sell smarter, and grow beyond the storefront.
Brand Identity + Merch
- Logo refinement and visual direction
- Merch concepts and mockups
- Staff apparel design
- Branded product development
Creates a stronger, more wearable brand that looks polished in-store, online, and in the community.
Grand Opening + Launch Materials
- Grand opening flyers and promo graphics
- Posters, signage, and QR displays
- Launch apparel coordination
- Event visual planning support
Helps Good Joint launch with stronger visibility, cleaner presentation, and better community awareness.
Social Media + Website Support
- Social page setup and promo content
- Branded graphics for launches and offers
- Basic website promo updates
- Merch and event marketing support
Keeps the brand active, visible, and easier to market without the site or social pages going stale.
Business Growth + Revenue Expansion
- Merch and accessories growth ideas
- Online sales strategy
- Local partnerships and promo ideas
- Future automation and customer capture systems
Turns Good Joint into more than a storefront by adding new ways to grow, sell, and stay visible.
Three Directions.
One Decision.
Each concept is designed for real-world application—from storefront signage to merchandise to digital assets. Choose the direction that fits Good Joint's future.
Clean Premium Badge
Polished identity for storefront presence and elevated merchandise
Streetwear Script
Fashion-forward and community-driven for wearable merch
Modern Monogram
Streamlined branding for scalable digital and long-term use
Merch Collections Designed for Sales, Visibility, and Brand Growth
Good Joint has the opportunity to build a merch and accessories line that does more than look good. Each collection can support staff presentation, customer sales, online revenue, and community visibility — turning the brand into something people wear, recognize, and share.
Premium Badge Collection
Refined, polished, and built for elevated brand presentation across staff wear and premium accessories.
Best for: staff branding + premium presentation
Streetwear Script Collection
Fashion-forward merch designed for community wear, visibility, and lifestyle-driven product drops.
Best for: online drops + community visibility
Modern Monogram Collection
Minimal, flexible, and scalable pieces designed for everyday wear, accessories, and clean branded essentials.
Best for: accessories + impulse buys + giftable add-ons
Merch Serves Three Roles for Good Joint
Brand Visibility
People wear the brand in the community
Revenue Generation
Products sell online and in-store
Customer Loyalty
Creates emotional connection and repeat engagement
These collections can be sold both in-store and online, giving Good Joint a second branded revenue stream beyond storefront transactions.
Merch Is Marketing.
Marketing Is Revenue.
Branded Merch
Worn in community
Visibility
Organic awareness
Foot Traffic
New customers
Sales + Repeat
Revenue compounds
In-Store
Impulse add-ons at POS
Online
24/7 digital storefront
Giveaways
Community seeding + loyalty
Repeat
Drops + restock cycles
Clear Pricing.
Serious Value.
Preferred partner pricing applies while actively working together. Packages are designed to move Good Joint from launch-ready to growth-focused with clear next steps at every stage.
Brand Launch Bundle
- Logo Refresh (3 directions + final)
- Grand Opening Promo Package
- Social Setup + Optimization
Grand Opening Power Pack
- Logo Refresh (3 directions + final)
- Grand Opening Promo Package
- Social Setup + Optimization
- 100 Grand Opening Shirts
Growth Support Retainer
- Monthly Social Support
- Basic Website Updates
- Growth Advisory
Merch Expansion Package
- 3 logo-based merch directions
- 9 product mockups
- Merch collection planning
- Online/in-store merch concept support
Suggested First Path for Good Joint
- Start with the Grand Opening Power Pack — launch branded, staffed, and promotion-ready
- Add the Growth Support Retainer after opening to maintain visibility and momentum
- Expand into the Merch Expansion Package to build a full branded product line
A La Carte Services
On-Site Brand + Retail Support Full-time retail + brand support | $20–21/hr |
Logo Refresh 3 directions + final logo package | $350 |
100 Grand Opening Shirts Black Gildan 5000, 1-color screen print, next business day | $885 |
Grand Opening Promo Package Visual planning, promo structure, launch execution | $450 |
Social Setup Core page optimization and setup | $250 |
Monthly Social Support 12-15 posts/month, story content, promo graphics | $450/mo |
Website Updates Promo banners, content swaps, mobile checks | $200/mo |
Growth Advisory Strategy sessions, partnership outreach, monthly check-ins | $350/mo |
Merch Collection Development Collection planning, mockups, production-ready files | $950 |
How Good Joint Can Grow Beyond the Storefront
The vision is not just to help Good Joint open strong. The long-term opportunity is to turn the brand into a more visible, more marketable, and more scalable business through stronger merchandising, online sales, customer engagement, and systems that continue driving revenue after launch.
Launch Strong
Build a polished first impression through branding, promo materials, merch, and in-store presentation.
This phase helps Good Joint open with stronger visibility, cleaner presentation, and better community awareness.
Build the Merch Lane
Turn the brand into something people can wear, buy, and share.
Merch creates both direct revenue and neighborhood visibility, while also making the business feel more established.
Expand Online
Create sales beyond store hours through merch, accessories, and digital visibility.
This phase supports online product sales, stronger search presence, and a cleaner branded destination for customers.
Drive Repeat Business
Use drops, promotions, community engagement, and follow-up systems to keep buyers coming back.
This stage helps move the business from one-time traffic to stronger retention and repeat engagement.
Scale the Brand
Create the foundation for long-term growth, expanded product lines, and broader business opportunities.
If the partnership proves successful, this can grow into a more complete support model across merch, marketing, online sales, and future expansion.
The goal is to help Good Joint grow from a strong opening into a recognizable neighborhood brand with new revenue lanes, stronger visibility, and more ways to sell both in-store and online. Future growth can also be supported through online merchandising systems, customer capture tools, promo planning, and automation that helps the brand stay active beyond store hours.
Let's Build
This Together.
On-Site Role
Launch Services
Monthly Services
Merch Direction
+ $0/month in recurring services